Support

Shipping & Returns

Shipping timeline

Orders are carefully packed and typically dispatched within 1–3 business days. Tracking information will be provided once your order is on its way.

During occasional studio closures or travel periods, dispatch times may be extended. Any temporary delays will be clearly noted on the website at the time of purchase.

Domestic (USA)

Complimentary standard tracked shipping is included on all U.S. orders. Estimated delivery timing will be provided at checkout.

Expedited shipping options may be available at checkout for an additional fee.

International

We ship internationally to select destinations. Shipping rates are calculated at checkout and vary by destination.

International orders may be subject to duties, taxes, and import fees imposed by the destination country. These charges are not included in the order total and are the responsibility of the recipient.

Returns

Because each NMCCOY piece is produced in limited quantities and released in small numbered editions, all sales are final.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@nmccoynyc.com and we will work with you to resolve the issue.